Mission Statement
Strickland Companies will provide high quality and innovative products and services at the lowest possible cost and create value for our customers, employees, vendors and shareholders.
Company History
Strickland Companies is a privately held independent fine paper, flexible packaging and business products distributor serving customers in Alabama, Mississippi, South Central Tennessee, Western Georgia and the Florida panhandle. Our Company was founded in 1928 and consists of nine divisions with warehouses located in Birmingham, Montgomery, Mobile, Huntsville, Pensacola, Florida, Columbus, Mississippi and Columbus, Georgia.
We represent and distribute products for hundreds of manufacturers from our six main warehouses (over 100,000 square feet under roof) and retail store. Strickland Companies is proud to be a charter member of the Association of Independent Printing Paper Merchants. Our Company is rapidly growing and ready to serve you.
Sales Policy
Prices- All prices and quotations are subject to change without notice. Goods will be billed at prices prevailing at time of shipment. All orders are priced on the basis of quantity delivered for one customer, to one destination, at one time. We reserve the right to meet competition. All deliveries are subject to fuel surcharges, mill shipment, strikes, acts of God and conditions beyond our control. No storage.
Terms - Our terms, generally, are Net 10 days following purchases. In some instances this will vary, thus every invoice will have your exact terms. No discount on C.O.D. orders. We will not deliver C.O.D. orders for cash payment. Only approved checks and authorized debit or credit card transactions will be accepted. A service charge of 1.5% per month will be charged to all accounts past due with a minimum charge of $3.00. All accounts must have prior credit approval.
Legal - The proper jurisdiction for all cause of actions that may arise as of a breach of the sales agreement created by signing our delivery ticket will be Jefferson County, Alabama. All reasonable acts of collection, including attorney's fees, shall be paid for all amounts requiring collection. Any and all exemptions granted under the Constitution and Laws of the State of Alabama shall be waived.
Allowances and Returns – No allowances will be made for paper after it is cut, drilled, or printed. A signed delivery ticket constitutes your receipt and our delivery of goods. Check your orders carefully and notify us immediately if any errors occur. Paper and Packaging may be returned within 90 days of shipment and Business Products within 30 days of shipment and only with our prior approval and subject to the following conditions. Goods must be in saleable condition (clean, undamaged, free of defect, and properly secured for transit). Once permission is granted, a pick up ticket issued, and goods received in saleable condition, a credit will be issued. We reserve the right to charge a restocking charge. Return and reconditioning charges for any special orders, mill or otherwise, are subject to mill policies and negotiation. charges for any special orders, mill or otherwise, are subject to mill policies and negotiation.
Mill Shipments and Mill Penalty Charges - All mills have found it necessary to make small charges for filling many types of small or broken unit orders. We will gladly handle and solicit such orders, but we cannot absorb such mill charges, nor the extra transportation charge involved. Such charges will be added to your invoice, and you should provide for such charges in quotations to your customers.
Freight Policy and Transit Damages - Freight charges plus handling charges using the most economical common carrier will be prepaid and added. Please carefully inspect the contents and condition of your goods upon arrival, and only sign for merchandise in good condition. Once signed for the customer accepts responsibility for the shipment and no claim may be made for transit damage.
Fuel Surcharge - We reserve the right to pass on, without notice, our increased cost for fuel used to deliver goods.
Cutting - Our cutting capabilities allow for a variance of plus or minus 1/16".
Warranty
No warranties, either expressed or implied, are made or will be deemed to have been made by Strickland Companies to any purchaser, user, or other entity regarding the products purchased hereunder. Such person or organizations are hereby notified that they must rely solely upon the either express or implied warranties, if any, of the particular manufacturer of the products purchased. This disclaimer of warranties includes, but is not limited to, all implied warranties of merchantability and fitness for a particular purpose. Strickland Companies also disclaims any and all liability for direct, indirect, consequential, and/or incidental damages.
Complaint Handling Policy
Strickland Companies has serviced our customers for over 75 years. We are a distributor of paper, packaging and business products, and have a strong interest in assisting every customer in cases where problems are encountered. Our goal is to represent equally our customers and our manufacturers and fairly and promptly assist in settling claims according to industry standards.
When we furnish product which may have a manufacturing defect rendering it unsuitable for the purpose bought, we act as an intermediary in negotiating a settlement between the customer and the manufacturer. Strickland Companies cannot be responsible for expenses or inconvenience that this defective product may cause our customers, as stated in the following Warranty. To help us help our customers in reaching a fair and prompt settlement with a manufacturer, we offer the following suggestions:
1. Please retain and submit carton and skid labels, lot numbers, sequentially printed and unprinted sheets demonstrating the problem, damaged plates or blankets, tape pulls, and records documenting the extent, nature, and cost of the down time and/or added expenses.
2. If you encounter a quality problem that may be paper related, production should stop immediately and Strickland Companies should be notified. Should you elect to continue production without notifying us, you dramatically increase the chance of the manufacturer denying that the product was unsuitable. Claims are typically not allowed for paper that has been cut, ruled, printed, or otherwise altered of used.
3. All monetary claims should be submitted in detail with itemized equipment hourly cost rates.
4. A full investigation of the product in question and the circumstances may be required. You should allow Strickland Companies representative and appropriate Mill representative to visit your facility and review the situation. Without your full cooperation, the parties may be unable to form a judgment of responsibility, and your claim may be denied.
5. Because Strickland Companies is only and intermediary, you should not deduct any claimed cost from your Strickland Companies invoice.
